Effective Communication
Overview
This course emphasizes the importance of effective communication in enhancing patient outcomes, teamwork, and patient-centered care, aligned with the latest JCI Telehealth standard. It focuses on developing strategies and techniques for effective communication to build therapeutic relationships and collaborate within healthcare teams.
This course combines theoretical knowledge with practical exercises and role-play scenarios to equip learners with the skills needed for effective communication in various healthcare settings.
- Module 1: Introduction to Effective Communication in Healthcare
- Module 2: Active Listening and Therapeutic Communication
- Module 3: Verbal and Nonverbal Communication in Healthcare
- Module 4: Managing Conflicts and Difficult Conversations
- Module 5: Interdisciplinary Collaboration and Team Communication
- Module 6: Communication for Patient Education and Health Promotion
- Module 7: Ethical and Legal Considerations in Healthcare Communication
COURSE HIGHLIGHTS
Relevant Audience:
Doctor, nurse, midwife, and other healthcare worker
Course Length:
3 hours(versus 1 day traditional course)
Course Fees:
500,000
SKP:
4 SKP
Course certified by:
- 100% in Bahasa Indonesia
- AI-based Adaptive
- Device Agnostic
- Anytime, Anywhere
